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Privacy Policy

Last updated: March 29, 2026

1. Information We Collect

Account information: When you register, we collect your name, email address, and optionally your city and bio. If you sign in with Google, we receive your name, email, and profile picture from Google.

Profile information: Skills you list, projects you create, your availability, and your portfolio links. This information is displayed publicly to other users to facilitate skill matching.

Usage data: We collect information about how you use the Platform, including pages visited, features used, swap activity, and workspace interactions. We use Google Analytics (GA4) to collect anonymized usage statistics.

Payment information: Payment processing in India is handled by Razorpay. We do not store your credit card numbers, bank account details, or UPI IDs. We receive transaction confirmations, subscription IDs, and billing dates from Razorpay. For international payments, Paddle.com Market Limited acts as our Merchant of Record. Paddle processes payments, handles tax obligations, and manages subscription billing. Paddle may collect your name, email, billing address, and payment method. Paddle's privacy policy applies to data they collect: https://www.paddle.com/legal/privacy.

Communications: Messages sent through the Platform's workspace chat are stored to provide the chat functionality. We do not read private messages unless required to investigate abuse reports.

2. How We Use Your Information

We use your information to:

  • Provide and improve the Platform's features and services
  • Match you with compatible skill swap partners using our AI matching engine
  • Process payments and manage subscriptions
  • Send transactional emails (swap requests, meeting reminders, payment confirmations)
  • Prevent fraud, abuse, and violations of our Terms & Conditions
  • Generate anonymized analytics to improve the Platform

3. AI Matching and Data Processing

Our AI matching feature uses your skills, project details, and profile information to find compatible partners. For Pro users, this data may be processed by Anthropic's Claude API to generate match narratives. Free users are matched using our algorithmic engine without sending data to external AI services. Match results are not stored permanently — they are generated on request.

4. Data Sharing

We do not sell your personal information. We share data only with:

  • Other users: Your public profile (name, city, skills, projects, badges) is visible to other registered users for matching purposes.
  • Supabase: Our database and authentication provider (data stored in their infrastructure).
  • Razorpay: For payment processing in India. Subject to Razorpay's Privacy Policy.
  • Paddle: For global payment processing and tax compliance (Merchant of Record). Subject to Paddle's Privacy Policy.
  • Anthropic (Claude API): For Pro user AI matching. Anthropic does not use API data for training. Subject to Anthropic's Privacy Policy.
  • Resend: For sending transactional emails.
  • Google Analytics: For anonymized usage statistics.
  • Vercel: Our hosting provider.

5. Data Storage and Security

Your data is stored in Supabase's cloud infrastructure with encryption at rest and in transit. We use Row Level Security (RLS) policies to ensure users can only access their own data. All API communications use HTTPS. Authentication tokens are stored in secure, HttpOnly cookies.

6. Cookies

We use essential cookies for authentication (Supabase session cookies). We use Google Analytics cookies for anonymized usage tracking. We store your region preference (India/Global) in localStorage — this is not a cookie and is not sent to our servers.

7. Your Rights

You have the right to:

  • Access: View all data we hold about you from your profile page.
  • Rectification: Update your profile information at any time.
  • Deletion: Request deletion of your account and all associated data by contacting us.
  • Data portability: Request a copy of your data in a machine-readable format.
  • Opt-out: Disable email notifications from your profile settings.

To exercise any of these rights, email us at contact@urstartech.com.

8. Data Retention

We retain your account data for as long as your account is active. Chat messages are retained for the duration of the swap workspace. After account deletion, we remove personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., fraud prevention, payment records).

9. Children's Privacy

SkillVow is not intended for users under 16 years of age. We do not knowingly collect personal information from children. If we learn that we have collected data from a child under 16, we will delete it promptly.

10. International Data Transfers

SkillVow serves users globally. Your data may be processed in countries other than your own, including India and the United States (where our service providers operate). By using the Platform, you consent to this transfer. We ensure all service providers maintain appropriate data protection standards.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or in-app notification. Continued use of the Platform after changes constitutes acceptance.

12. Contact

For privacy-related questions or requests, contact us at contact@urstartech.com.